Uro Gibb

📦 Delivery Information

We are committed to delivering your orders as quickly and safely as possible.

• Dispatch Time: Orders are usually processed and dispatched within 1–2 business days.
• Delivery Time: Depending on your location, delivery takes 3–7 business days.
• Tracking: Once shipped, you will receive a tracking ID via SMS/email to monitor your order in real-time.
• Delivery Partners: We use trusted courier services to ensure timely and safe delivery.

Return & Replacement Policy

We strive to ensure you are completely satisfied with your purchase.
If you're not happy, we’re here to help!

• Return Eligibility: Products can be returned or replaced within 7 days of delivery in the following cases:
  • Damaged or defective item
  • Wrong product delivered
  • Expired product (if applicable)
• Return Process:
  1. Contact our support team via email or customer care number.
  2. Share clear photos of the product and packaging.
  3. Our team will verify and arrange a pickup or replacement.
• Non-Returnable Items:
  • Opened, used, or damaged items due to customer handling.
  • Items without original packaging or invoice.

Refunds (if applicable) will be processed to your original payment method within 5–7 working days after return approval.